Queenstown · Central Otago, New Zealand

Software, AI chat and automation for Queenstown businesses

Queenstown businesses serve customers who are often on the other side of the world when they book, and staff who might only be around for a season. That's a hard combination for off-the-shelf tools, and it's exactly the kind of problem custom software is good at.

Tourism operators, accommodation, hospitality, property and the services that support them all deal with big seasonal swings: a winter rush, a summer rush, and a lot of questions from visitors who are planning from overseas.

Most of these businesses already use a booking platform, a payments provider, a rostering tool and a website. The time goes on the gaps between them.

What we could build for you

Answering visitors at 2am

An AI chat agent trained on your own tours, rooms or menu can answer questions while you're asleep, whatever time zone the visitor is in, and send people to your booking page when they're ready.

Joining up the tools you already pay for

Bookings, payments, waivers and staff schedules that talk to each other, so a booking made online shows up where your team needs it without anyone copying it across.

Getting new staff up to speed

With turnover every season, a private AI workspace that knows your procedures means new starters can ask it instead of interrupting the person who has been there longest.

Busy-season websites that stay fast

A site that loads quickly on a phone with patchy hotel Wi-Fi, ranks for what visitors search for, and is easy for you to update when prices or seasons change.

Queenstown is an easy drive from us, so we can meet in person to get started. Day to day the work runs on short calls and a live preview link, which suits busy owners who can only look at things between customers.

Services that suit Queenstown businesses: AI Solutions, Custom Web Applications, Performance Optimization.

We also work in Cromwell, Wānaka, Alexandra and Dunedin.

Not sure what you need yet?

That's normal. Tell us how your business runs and we'll come back with a clear plan and a fixed-price quote, even if that means recommending something smaller than you expected.

Get in touch